
Service Assurance Platform
Service Assurance is a hybrid platform that blends AI and human expertise to remotely manage your IT environment. Service Assurance monitors every compliant cyber security service and digital device providing gap analysis, 24/7 alerts, expert triage, and escalation to our service desk or your in-house team.
Reduce End User Service Tickets by over 50%
By implementing Service Assurance our UK client operating across 110 locations with a workforce of 3,000 experienced a 50% reduction in end-user help desk tickets within the first month.


IT Aligned with NHS DSPT, Cyber Essentials and ISO27001
Our Service Assurance platform aligns with NHS DSPT, Cyber Essentials, ISO27001 and Local Authority tenders, and frameworks, providing real-time compliance monitoring and evidence backed gaps and breaches alerts.

Vulnerable Person Support
Our Service Assurance Platform includes a plugin to provide discreet monitoring, protection and safeguarding alerts for digital technologies used by vulnerable adults and children living in assisted living.