Support
0333 016 5090
Support

News

Updates from Workplace IT, New Employees, Client Successes, Digital Innovation and Sector based related news stories.

Christmas and New Year Opening Times

Day
Open/Closed
Opening Times
Friday 23rd December
Open
8:00am to 5:30pm
Monday 26th December
Closed
Boxing Day
Tuesday 27th December
Closed
Bank Holiday
Wednesday 28th December
Open
8:00am to 5:30pm
Thursday 29th December
Open
8:00am to 5:30pm
Friday 30th December
Open
8:00am to 5:30pm
Monday 2nd of January
Closed
Bank Holiday
Tuesday 3rd of January
Open
8:00am to 5:30pm (As normal)
Graham is known for his strategic vision, adeptly managing digital transformation and day-to-day operations to enable organizational growth, and is now joining as the Chief Technology Officer (CTO) at Workplace IT.

Previously, Graham held the role of Director of Digital at Brainkind, and he is passionate about creating opportunities that empower others and delivering scalable, impactful solutions.
18 March 2025
We are delighted to have recently had some incredible feedback from one of our larger clients: ‘I’m still receiving exceptional feedback from our staff about everyone at Workplace IT, please pass on my gratitude to all your team for providing such a friendly, professional service, and for the peace of mind that we are in safe hands. Please share this with your team, they are truly appreciated.’
18 March 2025
Here at Workplace IT we have recently launched our brand new platform – Service Assurance. Service Assurance is a concept originally created through feedback from a UK based care group who wanted to free up their team’s time by reducing their IT support problems and time spent raising tickets.

This is an innovative platform that places a strong emphasis on ensuring high Availability, streamlined Administration, and rigorous Compliance.
18 March 2025
Here at Workplace IT, we are thrilled to announce the successful deployment of Microsoft Multi-Factor Authentication (MFA) to over 2000 employees, including our internal team. This enhances our system security by requiring users to provide two or more verification factors for access, crucial for protecting sensitive data against sophisticated cyber threats. This successful roll out sets a benchmark for digital security in our industry.
18 March 2025
We have recently had the pleasure of onboarding a brand-new client to the Workplace IT services! We’re proud to announce that Winston’s Wish have officially joined Workplace IT and we’re happy to be managing their IT estate for them!

Winston’s Wish is a charity that helps children, teenagers and young adults (up to the age of 25) find their feet when their worlds are turned upside down by grief.
18 March 2025
We have recently launched our brand new Service Assurance Platform, which is a Digital Platform created for the Health and Social Care Sector to manage Availability, Management and IT and Cyber Security Compliance.

To manage the Service Assurance Response Team, we have promoted Nick Pledge to Service Assurance Response Team Lead. Congratulations Nick Pledge!
18 March 2025
We have had some recent exciting news here at Workplace IT. We have recently launched our brand new Service Assurance Platform, which is a Digital Platform created for the Health and Social Care Sector to manage Availability, Management and IT and Cyber Security Compliance.

To manage and develop this platform even further, Daniel Mason has been promoted to Service Assurance Development Team Lead!
18 March 2025
Here at Workplace IT, our service team is dedicated to providing exceptional service for our health and social care clients. They have a guaranteed service of an engineer working on a support ticket for a client within 30 minutes of it being logged, meaning issues are resolved quickly and efficiently.

To run this team of experts, Phil Brunsdon is now our Service Desk Team Lead!
18 March 2025
Workplace IT can now proudly announce that they are now also Cyber Essentials Plus certified! Cyber Essentials Plus is a more in-depth audit of an organisations security measures, have remote employees, or allow third parties access to their premises or IT.

This accreditation now positions Workplace IT as the most highly accredited and compliant organisations delivering Managed IT Services into the Health and Social Care Sector.
13 February 2025
Alongside our recent accreditation for ISO 27001 and Cyber Essentials in late 2024, we are proud to announce we are now NHS DSPT certified!

Our accreditations show our dedication to ensuring we are practising strong data security and ensuring correct handling of personal information and demonstrates Workplace IT as one of the most highly accredited organisations delivering Managed Services into to the Health and Social Care Sector.
15 January 2025
In addition to our ISO 27001-2021 Certification, Workplace IT also passed its Cyber Essentials Certification in November!

This shows our continued dedication to providing secure systems, processes and services to our Health and Social Care Clients.

A massive well done to our dedicated team for their hard work in making this happen, and evidence of this can be found on our Accreditations page!
8 December 2024
We’re thrilled to announce that Workplace IT have passed the ISO 27001 (IT Security ISO/IEC 27001: 2022) certification on the first attempt, achieving a 100% pass rate! The ISO 27001 is an international standard to manage information security.

We’re incredibly proud of this achievement, and this ensures that both our current and prospective clients can place their trust in our IT security measures and operational protocols.
23 October 2024
News

Graham Fisher joins Workplace IT as CTO to supercharge Service Assurance

We are thrilled to welcome Graham Fisher as CTO. Graham has an extensive Digital Health and Social Care career background including working at Brainkind and BUPA.

18th March 2025

Feedback

It’s always a thrill to receive positive feedback about a service or colleague

We are delighted to receive some incredible, unexpected feedback about a member of the service team from one of our UK enterprise clients

18th March 2025

News

We are very proud to be launching our new Service Assurance Platform

After nearly three years of very hard work we are proud to be launching our new Availability, Management, Security and Compliance Platform, Service Assurance.

18th March 2025

News

Another successful Microsoft MFA (Multi-Factor-Authentication) Deployment.

The IT Transformation team have just completed the implementation of MFA to over 3000 users across 110 x Locations with only 1.3% of users logging post deployment support tickets.

18th March 2025