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About Workplace IT

Workplace IT provide IT Managed Services and Remote Monitoring Services known as Service Assurance to UK based Health and Social Care organisations with between 10 and 1000 Care based locations.

We work together with our clients providing a fully outsourced Managed IT service which augments and compliments our clients in-house IT teams and third party arrangements

Established in June 2019, Workplace IT deliver IT Managed Services to many leading private, public sector, and charity / not-for-profit (NFP) health and social care organisations across the UK, including many top 20 organisations.

While our core business is IT Outsourcing, we possess a deep and unique understanding of the operational, service, and compliance needs specific to care-based organisations.

Our in-depth sector knowledge, ability to comprehend and interpret your requirements, and our commitment to an ‘everything is critical’ approach enables us to provide exceptional IT services, sector-aligned IT change management, agile professional services, and digital innovation.

Our services and strong client relationships are supported by our talented IT experts located throughout the UK, with additional support from our regional offices.

We are among only a few IT providers certified to NHS DSPT (Data Security Protection Toolkit), ensuring our team is authorised to work on your systems where personal service user and employee information may be visible.

What Sets Us Apart

  • We are the only known specialist Health and Social Care Managed IT provider in the UK.
  • Our team understand the health and social care sector language.
  • We enhance and complement your existing in-house team or IT partner arrangements as well as providing fully managed IT services.
  • Our proactive Service Assurance Platform can reduce end-user tickets by over 50%.
  • Our Service Desk guarantees an engineer response to all tickets within 30 minutes.
  • We understand that your IT must always work and needs immediate attention when it doesn’t.
  • Our Service Desk operates seven days a week, including UK Public Holidays.
  • We hold certifications for Cyber Essentials, Cyber Essentials Plus, and ISO 27001-2022.
  • We operate across the UK, including England, Scotland, Wales, and Northern Ireland.
  • We believe in face to face relationships with a strong person to person communication culture
  • We align your Local Authority, CQC/Inspectorate, and DSPT Compliance to our Service Assurance Platform to provide proactive monitoring, alerting and compliance auditing.
  • Our team is entirely UK-based.
  • We have a dedicated Provisioning team managing new user and change requests.
  • Our dedicated projects team deliver IT solutions from WIFI installations to new servers.
  • We are one of only a few UK Managed IT Providers who are NHS DSPT Certified and authorised to work with your IT where service user, their families and employee personal data is visible.